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    Develor Azərbaycan,
    Base Business Plaza (4-cü mərtəbə),
    Həsən Abdullayev küç 11, AZ1025.

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    • Attitude & Mindset
    • Leadership & Management
    • Customer Care, Sales & Negotiations
    • Personal Productivity & Communication
    • Teambuilding & Collaboration
    • Assesment & Diagnostics
    • HR Consulting & Coaching
    • Xidmətlər
    Classroom Training

    Digital mindset

    Classroom Training

    Safety awareness

    Classroom Training

    Growth mindset

    Classroom Training

    Leadership for safety

    Classroom Training

    Lumina Spark Training

    Game-based Training

    Onboarding games

    Classroom Training

    Work-Life balance

    Classroom Training

    Interview techniques

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    Dmitriy Belousov

    Trainer, Consultant

    Officially maiden work experience was scored in Connect LLC as a front office representative. Later he served as CRM trainer at Baku Electronics. From 2011 till 2016 he used to work for Azercell in various positions such as: call center operator, CC support team and Segmented calls group spokesman, Telesales sections representative and finally as a trainer in Training center and Azercell Academy.

    Starting from 2016 till 2020 he held different managerial posts in Kapital bank which includes: Call center chief, Information center head, Learning and support division head at Customer Relationship department and Learning & Development manager at HR department. Alongside he used to be a member of Kapital Academy. He has sufficient experience at Middle and Top management level. For the time being, he leads Customer care division at Business Development department in AzeriCard. At the same time, he collaborates with Develor company as a business trainer.

    Təcrübə

    2011 – 2014 Azercell telecom. Customer Communication Center. Call Communication Center representative, Special Services and Telesales representative.
    2012-2016 Azercell telecom. Azercell Academy. Business trainer.
    2016-2017 Kapital bank. Sales Channels D. Call center unit head.
    2017-2018 Kapital bank. Information center. Head (Top management).
    2018-2019 Kapital bank. Customer Relationship D. Improvement division head.
    2019-2020 Kapital bank. Human Resources D. Learning and development manager.
    2020- Bugünədək AzeriCard. Business Development D. Customer Care division head.